A new sales coaching strategy improves the performance and sales results of internal associates. The following story was shared by Ben Alcid, vice president of field development and advanced markets at MetLife, and Melanie Dumas, MetLife's director of field development. MetLife Annuity Product Wholesaling MetLife sought to enhance selling behaviors and increase business revenue, top-line growth, and shareholder value. Annuity Product Wholesaling, a group within insurance and financial services provider MetLife, needed an adaptable sales coaching program that...