Calculating the ROI associated with executive coaching can be difficult. As a high-level example, consider the following situation: A top-performing account executive at a large technology firm had recently been promoted to vice president of sales for the North American division. The executive had consistently exceeded his sales quota by 200 percent and had landed key marquee Fortune 500 customers. However, the new VP was underperforming in his new position. His direct reports were struggling to hit their individual quotas. The overall team morale had declined...

What is the return-on-investment (ROI) for hiring a coach?  Most studies cite 500 to 700 percent ROI (the studies by MetrixGlobal and The Manchester Revieware the most commonly quoted). A few cite less, and a few, such as Triad Performance Technologies, cite more.  Before implementing a coaching program, or hiring a coach yourself, you must decide how you will measure the ROI on the project. How is coaching ROI measured? Many of the benefits of a coaching relationship are qualitative and based on personal evaluation and opinion. In some evaluations, participants...

How can you develop an effective means for measuring return on investment (ROI) in coaching? With its two dedicated sections, Measuring the Success of Coaching discusses both the principles behind measuring ROI in coaching (including specific protocols for objectively measuring ROI in coaching programs), as well as delivering a broad array of pragmatic, applicable case studies from a range of organizations. Some of the specific topics covered in Measuring the Success of Coaching include: Measuring the Success of Coaching offers a clear, complete, and detailed...