After five years of stagnant engagement numbers, a spike results from regular performance conversations. The following story was told by Amy Leschke-Kahle, vice president of performance acceleration at the Marcus Buckingham Company. Mission Health Mission Health is a nonprofit, independent community hospital system based in Asheville, North Carolina, with more than 12,000 employees. IBM's Truven Health has identified Mission Health as a top healthcare destination for several years, and the hospital network strives to avoid the workforce burnout, complex labor...